Sybase Business Intelligence Solutions - Database Management, Data Warehousing Software, Mobile Enterprise Applications and Messaging
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Support & Services


Support & Services
 

Support & Services

Get the most out of your Sybase solutions

Sybase provides industry-leading support and a variety of downloads to help you get the most out of your Sybase products and solutions. Our support services are designed to unlock all the benefits of the Unwired Enterprise to give you and your company continuing competitive advantage in a rapidly changing technological environment.


 

Technical Support by Product
Select a Product and hit 'Go!' to access on-line technical support for your selected product.

 

SUPPORT & DOWNLOADS

Support Plans and Policies
Support services are available to help you, whether you are a developer requiring occasional support or an international organization requiring constant availability. Sybase has a wide variety of support plans. Select the one that best fits your needs.

Downloads
Sybase offers a wide variety of downloads, including code samples, full product releases for licensed customers, and maintenance releases and bug fixes.

Technical Documents
Sybase’s technical documents portal brings together all the technical content from the website in one convenient location.

Product Manuals
Download the product manuals for your Sybase products in PDF format.

Developers/SDN
Join Sybase’s developer community and get access to a variety of resources and a network of peers.

Community Forums/Newsgroups
Sybase’s award-winning newsgroups enable developers to communicate with product engineers and other users about specific issues. You can ask questions and find solutions to the issues and challenges you face.

Solved Cases
Search through solved cases to find solutions to your questions about Sybase products.

Case Management
With Sybase's online management tool, Case-Express, you can:

  • Create, update, or check the status of your support cases
  • Maintain technical contact information related to your support plan

PROFESSIONAL SERVICES

Education Services EDUCATION SERVICES
Sybase Education offers instructor-led learning from a comprehensive, certification-focused curriculum at your site, via SyberLearning Live or from a learning center near you.
Consulting Services CONSULTING SERVICES
Sybase offers a wide-ranging suite of information technology consulting services - from developing complete technology strategies and providing product implementation assistance, to conducting specific technology and architecture assessments to help you distribute information throughout your organization.
Managed Services MANAGED SERVICES
Sybase’s Managed Services portfolio provides flexible, customizable service options to help better manage your business environment by freeing up resources and reducing your overall operating costs.

Sybase Adaptive Server Enterprise Database Management